FAQs

PlanMyEvent connects event planners with local vendors. Customers browse vendors by category and location, send enquiries, and vendors respond directly. We never take a commission on bookings.

Yes, customers can currently browse vendors, send enquiries, and use basic planning tools at no cost. Premium features like unlimited event pages, RSVP tracking, and guest lists are available with Customer Premium ($9.99/3 months).

Photographers, videographers, caterers, DJs, musicians, florists, decorators, cake makers, venues, photo booths, hair & makeup artists, transport, event planners, sound & lighting, marquee hire, furniture hire, and more.

All events — weddings, birthdays, corporate events, engagements, anniversaries, parties, baby showers, graduations, and any celebration you're planning.

Visit their profile and fill out the 'Request Quote' form with your event details. The vendor will contact you directly via the contact method you provide (email or phone).

Yes, go to My Event → My Enquiries and click the ✕ button. The vendor will no longer see it.

The status on your enquiry will change from 'NEW' to 'READ' once the vendor views it in their dashboard. You'll see this update in My Event → My Enquiries.

Click 'List Your Business', create a free account, and fill in your details. Your listing goes live immediately.

Basic listing with name, category, location, 1 photo, and up to 2 enquiries. Contact details in descriptions are not allowed on the Free plan. Upgrade to Standard or Premium for more features.

Create a shareable event page (Customer Premium or Vendor Standard/Premium). Share the link with guests. They open it, enter their name, dietary requirements, and click Attending or Declined. You see all responses in your Shareable Links page — no login required for guests.

Free plan: $0. Standard: $29 per 3 months (includes 1 deal listing). Premium: $59 per 3 months (includes 2 deal listings). No hidden fees, no commission on your bookings. Standard and Premium vendors also get all Customer Premium features included.

Yes, upgrade anytime from your Dashboard or Pricing page. To downgrade, cancel your subscription and it will revert to Free at the end of the billing period.

Go to your Vendor Dashboard → Subscription section → Click 'Cancel Subscription'. Your plan stays active until the end of the billing period.

Yes, use the 'Pause Listing' button in your Dashboard. Your profile will be hidden from search until you reactivate.

Customers can leave star ratings and comments on vendor profiles. Reviews are displayed for Standard and Premium vendors only.

PlanMyEvent is available Australia-wide. Vendor availability depends on who has registered in your area. If you can't find a vendor in your location, check back soon — new vendors join every day.

Contact us through the Contact page and we'll look into it. We appreciate all feedback!